Effective Date: October 3, 2024
Website: www.winecellarkw.com
Business Name: The Wine Cellar
Contact Email: marie@winecellarkw.com
Business Address: 300 Gage Avenue Unit #5, Kitchener, ON. N2M 2C8
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website www.winecellarkw.com (the “Website”) operated by The Wine Cellar (“we”, “our”, or “us”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you disagree with any part of the Terms, you must not access or use the Website.
1. Use of the Website
1.1. You must be of legal drinking age in your province or territory to access and purchase products from our Website.
1.2. The content on the Website is for general information purposes and may be updated periodically. We make no representations or warranties regarding the accuracy or completeness of any information on the Website.
1.3. Unauthorized use of the Website may give rise to a claim for damages and/or be a criminal offense.
2. Purchases and Orders
2.1. By placing an order on our Website, you are offering to purchase a product subject to these Terms.
2.2. All orders are subject to availability and confirmation of the order price. Prices for our products are subject to change without notice.
2.3. You agree to provide current, complete, and accurate purchase information for all orders made through the Website.
2.4. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in the description or price, or any other issue identified during the order process.
3. Payment
3.1. We accept payments through the methods specified on the Website. All payments must be made in full at the time of purchase unless otherwise stated.
3.2. Prices listed on the Website are in Canadian dollars and exclude any applicable taxes, which will be calculated at checkout.
4. Shipping and Delivery
4.1. We offer shipping within Canada, and the delivery times will depend on your location. Shipping costs and delivery times are provided at checkout.
4.2. We are not responsible for delays caused by factors beyond our control, including but not limited to customs clearance, courier delays, or weather conditions.
4.3. Risk of loss or damage to the product passes to you once the product is shipped. If you have any issues with delivery, please contact us at marie@winecellarkw.com.
5. Returns and Refunds
5.1. Due to the nature of our products, we do not accept returns once the package has shipped.
5.2. If there was an error in your order, such as the incorrect product or quantity, please contact us before the order is processed for shipment. We will rectify the issue where possible.
5.3. Refunds are granted only in the case of a defect or error on our part. Refunds will be issued within 30 days of confirmation of eligibility.
6. In-House Wine Making Services
6.1. If you choose to use our in-house wine making services, you are responsible for complying with all applicable provincial and local laws regarding the production and consumption of alcohol.
6.2. We are not liable for any issues that arise from improper storage, transportation, or consumption of wine made using our services.
7. Intellectual Property
7.1. All content on the Website, including but not limited to text, images, logos, and graphics, is owned by or licensed to The Wine Cellar and is protected by Canadian intellectual property laws.
7.2. You may not reproduce, distribute, or otherwise use any content from the Website without our express written permission.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, The Wine Cellar will not be liable for any damages arising from your use of the Website, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
8.2. We are not responsible for any losses or damages arising from your reliance on the information provided on the Website.
9. Privacy Policy
9.1. Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.
10. Governing Law
10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
10.2. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of Ontario.
11. Changes to the Terms
11.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at marie@winecellarkw.com or by mail at:
The Wine Cellar
300 Gage Avenue Unit #5
Kitchener, ON. N2M 2C8
By using our Website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the Website.